Support
Contact Info
Help Desk hours of operation: 5am - 10pm MST, 365 days a year
E-mail: support@peloton.com
In North America: 1.888.PELOTON (1.888.735.6866)
Worldwide: 1.403.263.2915
Aberdeen/Europe: +44 1224 560 580
In Russia/CIS: +7.495.411.9606
Premium Support
As a Peloton customer you are introduced to a superior standard in customer support. You are provided an account within Peloton's Premium Support Extranet, enabling you to manage your software releases and upgrades, upload any files you wish to provide Peloton during a diagnostic support process, manage your account, and view your support usage statistics.
Clients can access Peloton's Premium Support 24 hours a day from any location worldwide as long as you have access to the Internet.
Peloton's Premium Support also includes telephone and email support during the hours of 5:00 am – 10:00 pm MST. Effective online help is available from within the WellView®, RigView®, and SiteView® software applications.
All future software releases and upgrades are part of your premium support relationship, and you can access these upgrades and supplements online and at your convenience.
Click here for Peloton's Premium Support Login.